Terms & Conditions

Terms and Conditions

Last updated:07/30/2026

These Terms and Conditions apply to quotations, engine sales, engine rebuilding, engine fitting, diagnostics, vehicle recovery and related services supplied by Engine Rebuild.

1. Business Information

Engine Rebuild is the trading name of:

Legal company name: Engine Rebuild

Registered company number: 0745 0551 067

Workshop address: Unit D5 Windsor Trading Estate Billericay CM11 1QE, UK

Email: info@engine-rebuild.co.uk

Telephone: 0126 8949 386

References to “Engine Rebuild”, “we”, “us” or “our” mean the business identified above. References to “customer”, “you” or “your” mean the person or organisation purchasing our goods or services.

1. Services

We may provide:

• Used engine supply
• Reconditioned engine supply
• Engine rebuilding
• Engine reconditioning
• Engine diagnostics
• Engine supply and fitting
• Removal and installation services
• Vehicle recovery or collection
• Engine delivery
• Inspection and testing
• Related mechanical work agreed in writing

The exact service is defined in the quotation, booking confirmation, invoice or written work authorization.

1. Quotations

Quotations are based on the information available when they are issued. Customers must provide accurate vehicle details, including the registration, VIN, engine code, model year and known fault information.

A quotation may change where:

• The vehicle information supplied is incorrect
• The engine specification differs from the information provided
• Hidden damage is discovered after dismantling
• Additional parts or labour are required
• The condition of related systems creates a risk to the replacement engine
• Engine or component availability changes before the booking is confirmed

We will seek the customer’s approval before completing chargeable work outside the agreed quotation, except where immediate action is reasonably required to protect the vehicle or workshop from damage or danger.

1. Engine Compatibility

Compatibility cannot be confirmed from engine capacity, model name or photographs alone. Engine variants may differ by VIN, production date, power output, drivetrain, emissions equipment, ECU calibration, wiring and ancillary components.

The customer must provide all reasonably requested vehicle information. We are not responsible for losses caused by inaccurate, incomplete or misleading details supplied by the customer or a third party.

1. Used Engines

A used engine is a previously operated unit that has not normally undergone complete internal rebuilding.

Any stated mileage or service history is based on information reasonably available to us. Mileage is only guaranteed when this is expressly confirmed in writing.

The quotation will identify the major components included with the engine. Items visible in photographs or attached during storage are not automatically included unless listed in writing.

1. Reconditioned and Rebuilt Engines

The terms “reconditioned” and “rebuilt” describe different levels of preparation and must be read with the written work specification.

A reconditioned or rebuilt engine may involve dismantling, cleaning, inspection, measurement, machining and replacement of selected components. Only the work listed in the quotation or specification is included.

We do not describe an engine as remanufactured unless the applicable work meets the standard expressly stated in writing.

1. Supply-Only Engines

Supply-only customers are responsible for:

• Using a competent installer
• Confirming compatibility before installation
• Following fitting and commissioning instructions
• Cleaning or replacing contaminated systems
• Correctly filling and priming lubrication and cooling systems
• Resolving the fault that caused the previous engine to fail
• Retaining fitting and servicing evidence

Warranty coverage for supply-only engines may differ from coverage for engines supplied and fitted by us.

1. Supply-and-Fit Services

A supplied-and-fitted package may include removal of the failed engine, preparation of the replacement unit, installation, fluids, filters, diagnostics and testing.

The quotation will identify what is included. Turbochargers, injectors, DPFs, EGR systems, pumps, wiring, sensors, cooling components, clutches, flywheels, torque converters and other ancillaries are excluded unless expressly listed.

1. Additional Faults

Related faults can damage a repaired or replacement engine. These may include:

• Oil-pressure or lubrication faults
• Cooling-system contamination
• Turbocharger failure
• Injector faults
• Fuel-system contamination
• Blocked exhaust or emissions equipment
• Electrical or ECU faults
• Damaged oil coolers or intercoolers
• Incorrect previous repairs

Where additional work is recommended, we will explain the reason and cost before proceeding.

1. Customer-Supplied Engines and Parts

We may decline to fit an engine or component supplied by the customer if its condition, identity or compatibility cannot be established.

Where we agree to fit customer-supplied goods, our warranty normally applies only to the fitting workmanship described in the quotation. We are not responsible for defects within goods we did not supply.

1. Deposits and Payment

The required deposit will be stated in the quotation or booking confirmation. Work or engine preparation may not begin until cleared payment is received.

Unless otherwise agreed in writing, the outstanding balance must be paid before:

• A supply-only engine is dispatched
• The repaired vehicle is collected
• The vehicle is released to a recovery provider
• Keys or completed goods are handed over

We may retain the vehicle or engine where payment remains lawfully outstanding.

1. Vehicle Recovery and Delivery

Recovery and delivery dates are estimates and may be affected by traffic, access, vehicle condition, weather or third-party availability.

The customer must disclose whether the vehicle rolls, steers, brakes, has keys or requires specialist loading. Additional recovery charges may apply where the information supplied is inaccurate.

Risk in a supply-only engine passes according to the delivery or collection arrangements stated in the quotation.

1. Completion Times

Any completion date is an estimate unless expressly confirmed as a guaranteed deadline in writing.

Delays may result from:

• Engine or parts availability
• Machining requirements
• Additional damage
• Third-party services
• Diagnostic or coding issues
• Customer approval delays
• Events outside our reasonable control

We will provide updates where the expected timescale changes materially.

1. Exchange Engines and Surcharges

Some engines are supplied on an exchange basis. Where applicable, the quotation will state:

• The exchange-unit requirement
• The exchange surcharge
• The deadline for returning the original engine
• The required condition of the exchange unit
• Circumstances in which the surcharge may be retained

An exchange surcharge may be reduced or retained where the original engine is incomplete, previously dismantled, externally damaged or unsuitable for rebuilding, provided this condition was disclosed before purchase.

1. Warranty

The warranty period and coverage are those stated in the quotation, invoice or warranty document.

Warranty coverage may vary according to whether the engine is:

• Used
• Reconditioned
• Rebuilt
• Supplied only
• Supplied and fitted
• Installed with new or reused ancillary components

No general website statement overrides the written warranty issued for the specific engine or service.

1. Warranty Conditions

The customer may be required to:

• Follow running-in instructions
• Use the specified oil, coolant and filters
• Complete servicing at the stated intervals
• Retain service invoices
• Monitor fluid levels
• Stop driving when a warning light or abnormal symptom appears
• Return the vehicle for a scheduled inspection
• Notify us promptly of a suspected fault

A warranty claim may not cover damage caused by misuse, continued driving after a warning, incorrect servicing, racing, unauthorised modifications, external impact, flooding or unrelated component failure where that issue caused or contributed to the damage.

1. Warranty Claims

The customer must stop using the vehicle where continued operation may cause further damage.

Before another workshop dismantles or repairs the engine, the customer must contact us and allow a reasonable opportunity to inspect the vehicle. Unauthorised dismantling may affect our ability to assess the claim.

Recovery, diagnosis or third-party repair costs require prior written authorisation if reimbursement is requested.

1. Collection and Storage

Customers must collect completed vehicles or goods within the agreed period after notification.

Reasonable storage charges may apply where a vehicle remains uncollected after written notice. Any storage rate will be communicated before charges begin.

1. Cancellations

Any statutory cancellation rights remain unaffected.

Where a contract is agreed at a distance or away from our business premises, cancellation rights may apply. Where the customer asks us to begin work during an applicable cancellation period, the customer may be responsible for work already completed and costs already incurred. We will explain any relevant terms before starting the service.

Special-order engines, customer-specific preparation and work already completed may be subject to different cancellation consequences where permitted by law.

1. Customer Property

Customers should remove personal belongings and valuables before recovery or workshop delivery. We are not responsible for items left in the vehicle unless accepted into our custody and recorded in writing.

1. Statutory Rights

Nothing in these Terms excludes or restricts rights that cannot legally be excluded, including applicable rights under UK consumer law.

Consumer terms and notices must be fair and written transparently. Any provision found unenforceable will be treated as modified or removed only to the extent necessary, without affecting the remaining Terms.

1. Liability

Nothing excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot lawfully be excluded.

Subject to those protections, we are not responsible for indirect business losses, loss of profit or losses that were not reasonably foreseeable when the contract was agreed.

1. Website Information

Website content provides general information and does not replace vehicle inspection or professional diagnosis.

Engine applications, specifications, fault descriptions and compatibility information may vary by model and production date. A website listing does not confirm that an engine is available or suitable for a specific vehicle.

1. Intellectual Property

Website text, branding, design, graphics and original images belong to Engine Rebuild or the relevant rights owner. They may not be reproduced commercially without written permission.

1. Privacy

Personal information is handled according to our Privacy Policy. Customers should read that policy before submitting vehicle or contact information.

1. Complaints

Complaints should be sent to:

Email: info@engine-rebuild.co.uk

Address: Unit D5 Windsor Trading Estate Billericay CM11 1QE, UK

Please include the invoice number, vehicle registration, description of the issue and supporting evidence. We will acknowledge the complaint and aim to provide a substantive response within a reasonable period.

1. Governing Law

These Terms are governed by the laws of England and Wales.

Consumers living elsewhere in the United Kingdom retain any rights to use the courts and laws applicable to them where those rights cannot legally be restricted.